Legal
Sub-processors
By the Numbers (Unsupervised LLC) uses the third-party sub-processors below to provide the Service. We give merchants at least 30 days' notice before adding a new sub-processor. Questions: privacy@bythenumbersapp.com
| Sub-processor | Purpose | Personal data | Location |
|---|---|---|---|
| Google Cloud | Hosting, database and processing | All merchant and shopper data processed by the Service | United States (us-central1) |
| OpenAI | AI model provider for Copilot and Pulse | Shopper and order data included in prompts; merchant Copilot inputs | United States |
| Resend | Email delivery | Email addresses and email contents | United States |
| Customer.io | Email delivery | Email addresses and email contents | United States |
| Help Scout | Customer support | Support conversations and contact details of people who write in | United States (AWS) |
| Sentry | Error monitoring | Error data; no shopper personal data | United States |
| Mixpanel | Product analytics | App usage events; no shopper personal data | United States |
Not sub-processors
- Shopify, the merchant's own platform.
- Ad and marketing platforms the merchant connects.
- Vercel, which hosts only this marketing site.
- MaxMind, whose GeoIP2 database we run locally, so no data is sent to MaxMind.
Get notified of changes
To be emailed when this list changes, email privacy@bythenumbersapp.com with the subject "Subscribe".
See our privacy policy for how we handle personal data.
Last updated: November 11, 2026