Why Customers Buy More On Shopify

Learn the reasons why customers buy more on Shopify and help them pair the perfect products together

Why Customers Buy More On Shopify

The Real Reason Customers Buy More

Most customers don’t visit a Shopify store planning to buy five things. But many do anyways. 

They usually come for one product — but smart stores guide them to add a few extras without them feeling pushed.

People add more to their carts because they want to complete their purchase, feel confident about their decision, or save time later. If you understand these triggers, it’s much easier to lift your average order value naturally. Let’s see why customers buy more On shopify

What Makes Customers Add More

1. Completing the Set

When a customer buys a laptop, they realize they’ll need a case.

When they pick up new running shoes, they notice they could use fresh socks.

Completing the set makes customers feel ready, organized, and smart — not incomplete.

2. Avoiding Regret Later

Customers hate realizing they forgot something important after checkout.

It feels frustrating to get a printer but no ink, or a toy but no batteries.

Good product combos help them avoid that “I should have bought it” moment.

3. Saving Time and Hassle

No one likes shopping twice for something they could’ve grabbed the first time.

When stores offer everything customers might need upfront — especially using real data from tools like the Frequently Bought Together Report — it feels like a shortcut, not a sales trick.

Logo By the Numbers

By the Numbers

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Small Add-Ons, Big Impact

Low-cost add-ons — like a $10 phone case, $15 water bottle, or $8 charger — sell best because they don’t make customers second-guess.

Small, logical extras often slip right into the cart without a second thought. And enough small add-ons across orders can quietly lift a store’s total revenue by thousands each month.

How to Help Customers Add the Right Extras

1. Suggest Complements, Not Random Products

Match what they’re already buying. A yoga mat with a set of bands makes sense. A yoga mat with a coffee mug? Not so much.

2. Show Extras at the Right Time

The best moments are when customers are excited — on the product page or right after adding to cart — not when they’re racing through checkout.

3. Keep It Easy to Say Yes

The extra product should feel like a no-brainer. No big price jumps. No confusing decisions.

When you build your extras based on real customer behavior — not guesses — you guide people toward what they already want.

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